Too often, employee culture is driven from above. Rigid protocol is commonplace, leaving no room for innovation; not initially succeeding at a new venture can feel like the end of the road. Yet, says opening speaker Chloe Marsh, head of engagement at social housing firm, RHP, “Nothing was ever achieved by staying in your comfort zone and playing it safe.” With this firmly in mind, CommsHero London got underway with a plethora of communications experts, its range of enterprising speakers - as well as several plates of doughnuts.